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New Study Reveals the Qualities Employers Look For in Candidates

Recently, Express Employment Professionals, North America’s largest franchised staffing firm, released findings that reveal which traits are most important when hiring a candidate for a job.

The findings come from the 2014 edition of the “America Employed/Canada Employed” survey of 137 Express franchises. Respondents were asked to rate various traits on a scale of one to five based on how important they are when evaluating applicants.

“Attitude” and “work ethic/integrity” topped the lists in both the U.S. and Canada, followed closely by other traits, including “credible work history, “culture fit,” “job experience,” and “references.”     “Education” received the lowest average rating in both countries.

“I’m not surprised that integrity and attitude continue to top the list,” said Bob Funk, CEO of Express Employment Professionals. “Even the best education is no substitute for a good attitude. Of course, education is important, but while employers can teach their employees new skills, it’s much more difficult to teach things like integrity, work ethic, or attitude.

“Job seekers should keep that in mind. You’re much more than your resume. Employers don’t just want someone who has the skills and knowledge to succeed. They are also looking for people they can work with on a daily basis and trust to represent their companies well.”

Full results for the U.S. and Canada are below.



5 Things to Do this Month: July 2014 

With July upon us, 2014 is officially halfway over. Between company outings and summer cookouts, here are five things to do this month!

Canada Day/Independence Day – July 1, 4

Two hundred eight years ago, a group of individuals finalized the Declaration of Independence, securing future freedom against old world economies and governments and birthed the United States of America. Ninety-one years later, three British colonies united under the Constitution Act, creating the nation of Canada. Today, during the first week of July, millions across North America celebrate these two events and honor the men and women who made their freedom possible. Take this week to celebrate what it means to your team members through a company picnic or simple ice-cream social at the office. A little break goes a long way in rejuvenating an organization.


With the first six months of the year in the bag, what better time than now to take a look at what your organization has accomplished so far! At the beginning of the year, you and your team likely made SMART (specific, measurable, attainable, realistic, and timely) goals for 2014. With every project or task, take the time to ask your team what went right, what went wrong, and what to do differently in the future. Being honest about progress is the first step to remaining innovative. And don’t forget, this is also a time to celebrate what your team has accomplished so far! Be sure to show your employees your appreciation for their hard work through the first half of the year.

Get to Know Your Customers Day – July 16

Observed four times a year – January 16, April 17, July 17, and October 16 – Get to Know Your Customers Day is a great opportunity for your team to get out of their shells and get better acquainted with the people they serve. So often, we get focused on the minute details of our jobs that we forget to see the bigger picture – why we do what we do. Regardless of the industry you are in, customers should come first. Take this day to get out of your cubicles and warehouses and have a customer appreciation day where your employees get to mingle with your buyers. This will help your team understand who they are truly working for and could build office morale and productivity.

Plan for Absences

As the office seems to get emptier, it’s easy to see we’re in vacation season. If you haven’t already, be sure to make an inventory of who is going to be gone on vacation during these next couple of months, so you don’t get blind-sided by the extra workload. To ensure productivity remains at its highest, consider using seasonal staffing this summer. Staffing companies like Express Employment Professionals work hard to give you the best individuals during times like these, so your office doesn’t miss a beat.

Celebrate National Air-Conditioning Appreciation

Though this is a silly monthly observance, it’s a great time to take a day or two to reorganize the office for the second half of the year. When the dog days are upon us and the weather is too hot to bear, use it as an excuse to stay indoors. Whether you need to reorder office supplies, take care of lingering files around your workspace, or simply clean up the aftereffects of a whirlwind of productivity, get your team involved, so you can buckle-down for the rest of the year.

What do you plan on doing this month? Did we miss anything on our list? Let us know in the comments section below!


March Madness: We Have a Champion

From the Elite Eight and the Final Four all the way to the final match, the road to the March Madness Leadership Championship has been long. There have been ups and downs, shoe-ins and upsets, but after three rounds, the voters have decided. And the winner is … Coaching!

With 89% of votes, Coaching leadership style beat out Laissez-faire to take the tournament win. Coaching is a one-on-one leadership approach that is focused on employee development and growing workers into top talent. Its strength is to help team members meet their goals within the company and personal career. To view the entire scouting report, view March Madness Leadership Bracketology.

Coach Your Way to Success

Companies have come to realize the importance of employee development on the overall health and success of their businesses. However, according to a study by Towers Watson, only 58% of companies have an employee development program in place. Workers are expected to grow and advance professionally, and if they aren’t being coached at their current position, they may soon leave for greener pastures. In their 2013 Candidate Behavior Survey, CareerBuilder found that 77% of full-time employed workers are either open to or actively looking for new job opportunities. The more engaged you are with your employees’ development, the more engaged your employees will be at work.

The Power of Mentoring 

Leaders who are successful in life have often been the result of mentorships. In fact, according to American Society of Training and Development (ASTD), 75% of executives say mentoring was key to their success. Whether having one-on-one meetings with each employee or having a group discussion on goals and training, mentoring goes a long way in developing top talent. ASTD also claims that 35% of employees who aren’t mentored search for new jobs within the following year. So, for your company to keep its innovation and relevance in its market, it’s vital to lean heavily on the Coaching leadership style.

Well-balanced Machine

Although Coaching won the March Madness Leadership Tournament, the other leadership styles have their place at the office. For instance, sometimes it’s imperative to utilize an Autocratic style in times of crisis. Or when your company is at the cusp of new beginnings, it is essential to have a Visionary leader. The best leaders know when to adapt to certain situations, so keeping all eight of these leadership styles in your management quiver will help you be ready for any possible scenario that may come up. Remember, don’t be the leader you want to be, be the leader your company needs you to be.

Which leadership style do you use most often? How have you developed your employees? Let us know in the comments section below!


8 Important Hiring Trends for 2014 [Infographic]

In the battle for top talent, what do hiring managers have to contend with in 2014? Check out this infographic from human resource news site for some insight into a few important hiring trends.

8 Most Important Hiring Trends for 2014 

Explore more infographics like this one on the web’s largest information design community – Visually. 


How You Can Win Over Millennials

Retail sales are what drive the economy, and with the largest generation since Baby Boomers in the workforce, the spenders of the future are changing how businesses target consumers.

In a recent article on QUARTZ, author Venkatesh Bala explains that businesses can reach Millennials – they just need to be willing to adapt and be innovative. And with $600 billion in Millennial spending at stake, it’s more crucial than ever to think outside the box. Follow the link below to learn steps you can take to appeal to this generation:

How even the stodgiest retailer can win over millennials

How do you think Millennials have affected the retail and sales industry? Are there any specific strategies you have for reaching this demographic? Let us know in the comments section below!