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Entries in Productivity (2)


2015 - Should You Be Ready to Hire More Staff?

2015 - Should You Be Ready to Hire More Staff?

By: Sharon Mercer, Franchisee, Express Employment Professionals, London, Ontario

As the beginning of a new year approaches, the general consensus is that 2015 should be a good year for business. According to the career site, 74 % of executives plan to expand their businesses.

As a business leader, you have to decide if the timing is right to expand your business and hire new employees. There isn’t a crystal ball to guarantee that company growth will continue and that adding more staff is the right thing to do. It’s one of those risks that every business has to take in order to keep growing. Thankfully, there are three signs in particular, that you should look for when considering to hire more staff.

Overworked, Overwhelmed Employees
Every worker has grumbled about being overworked at some point or another, but if the majority of your employees, especially your top performers, are complaining, then it’s time to take notice. Entrepreneur magazine recommends “talking to your employees and asking them to validate their concerns of being ‘overworked’. Then look at attendance and productivity indicators to substantiate their claims.” If the issue can’t be solved through more training or restructuring, then it is probably time to increase your team members. Additionally, if your top talent is telling you that they want to expand their responsibilities or implement new projects, but don’t have the time, it’s time to bring on new staff.

Disgruntled Customers
If you are unable to meet the needs of your clients regularly, you risk losing their business entirely. If you find yourself unable to provide the full extent of services that clients are requesting or unable to implement new products that customers are asking for, then you should take a look at your workforce. suggests that if after analyzing your current processes for inefficiencies, you still can't adequately handle problems, it may be a sign that you do need more help. Similarly, Entrepreneur proposes that you take a look at your current staff’s skills and knowledge to decide if you need to add on. If a different set of skills is needed to reach the next level of success for your business, it’s time to start looking for your next great team member.

Excess Profits
Increased business is always a cause for celebration, but it can also be an indicator that it’s time to hire, depending on the circumstances. Once you’ve rewarded yourself and your employees, investing the increased revenue back into the company by bringing on more talent is a great option. However, Erik Sherman, a blogger for Inc. and CBS MoneyWatch, has a warning for anyone considering this step. “Many entrepreneurs get excited when they see a rush of business,” Sherman said. “Before deciding on growing your staff, be fairly sure that the increased workload will last long enough to justify them.”

The first of the year can be the perfect time to hire new employees and prepare for future growth. Business leaders need to weigh the decision of hiring very carefully, though. Right now, it may be better for your business to bring new workers in on an evaluation hire, allowing you to see if they are fit for the team before hiring them permanently. If the timing is right, expanding your workforce can be the best thing you’ve ever done for your business and could set you up for a record-breaking year in 2015.

For more information about this and other articles, call the London Express Professionals Office:
519-672-7620, visit our website or check us out on Facebook:



5 Characteristics of Successful People and a Few Key Questions You Should Ask Yourself

Who are the most successful people in business today? You could probably build quite an extensive list of innovators and visionaries who have built impressive careers and truly made a mark on the world. Even on a smaller scale in your local business and personal networks, there are probably people who just seem to have superior insight and always catch all the breaks.

Can you chalk it up to just pure, dumb luck? Or being in the right place at the right time? Sometimes, maybe, but if you look deeper, you‘ll likely notice a few key characteristics highly successful people seem to share. And the best part – those characteristics aren’t unattainable. You may just need to ask yourself a few key questions.

Successful people have an insatiable thirst for knowledge.
Albert Einstein said, “Intellectual growth should commence at birth and cease only at death.” Highly successful people have a predisposition for curiosity – and they’re willing to go to great lengths to satisfy it. From reading the latest business books, attending seminars and workshops, or seeking out a subject matter expert, successful people are forever on a quest to build their knowledge base.

Quench your thirst by asking yourself:

  • Who are the knowledge leaders in my industry and how can I connect with them?
  • Who are the people in my own business or personal networks I may be able to build a mentoring relationship with?
  • To what length am I willing or able to go to build my knowledge base (i.e. advanced education, getting more involved in professional organizations, etc.)?

Successful people have an unshakable system of moral and ethical codes.
Just as many companies have a set of core values that serve as guidelines for the way they do business, highly successful people have a set of core values that govern their own personal conduct. And they refuse to stray from them – even when an alternative course of action seems easier in the short run.

Stay true blue by asking yourself:

  • What is my personal mission statement?
  • What are some moral/ethical issues I have confronted in the past and how did I respond? How would I do it differently if given the chance?
  • How will other key stakeholders be affected by my actions or decisions in the short-term? In the long-term?

Successful people are unapologetically passionate.
Driven by passion, successful people don’t view their work as something they have to do; rather it’s something they get to do. And it’s that drive that often makes them a formidable competitor. Success, at its core, is driven by passion. Passionate people are focused, steadfast, and often very stubborn.

Feed your passion by asking yourself:

  • Is my job something I would do even if I weren’t being paid to do it?
  • What are the biggest influences that have defined my career path (i.e. family, salary, work-life balance, etc.)?
  • What are some of my perceived constraints, both personal and professional, and am I willing or able to take steps to overcome them?

Successful people prefer the road less traveled.
Big risks often come with big rewards. Successful people know this fact and rarely shy away from an opportunity to blaze a new trail. Some of history’s greatest achievements and innovations are due to people who weren’t afraid to take a chance on a big idea. And if you were to look at the path they took to success, you’d likely see a pattern of consistently pushing the limits along the way.

Step out on a limb by asking yourself:

  • What are some of the biggest risks I’ve taken and what factors – both positive and negative – could have affected the outcome?
  • What can I truly gain from taking a leap of faith? Am I taking a risk for the right reasons?
  • Are there significant consequences to not taking a particular risk?

Successful people have failed, and will fail again.
Renowned author and motivational speaker Zig Ziglar said, “If you learn from defeat, you haven’t really lost.” It’s sage advice that may as well be declared the official mantra of highly successful people. Not only do they acknowledge that they have failed, but they also know it could – and probably will – happen again. The difference – highly successful people take the lessons they’ve learned from past failures to heart, learn from it, and are thus better prepared to deal with it in the future.

Get back up on the horse by asking yourself:

  • Now that I’ve learned what not to do, what are my immediate next steps? Then, how do I adjust my tactics for long-term success?
  • What scares me most about failure? Is it a truly rational or legitimate fear, or is it all in my head?
  • Looking back on some times in the past when I’ve failed, at any point did the world end?

This is by no means a definitive list.
Everyone’s journey toward success is different and there are many more questions that should be asked along the way. This piece is only meant to plant the seed and start a conversation. What are some other important characteristics you have found to be vital to success? What are some other questions you should ask yourself to ensure you’re heading down the right path? Let us know in the comments section below.